Implementing a one-day testing model improves timeliness of workup for patients with lung cancer

M. A. Gulak, C. Bornais, S. Shin, L. Murphy, J. Smylie, J. R. Pantarotto, M. Fung-Kee-Fung, D. E. Maziak

Abstract


Background Patients with lung cancer often experience stressful delays throughout the diagnostic phase of care. To address that situation, our multidisciplinary team created a “Navigation Day,” during which patients partake in a single-day visit that comprises nurse-led teaching, social work, smoking cessation counselling, symptom control, and dedicated test slots for integrated positron-emission tomography and computed tomography (pet/ct), pulmonary function tests (pfts), and magnetic resonance imaging (mri) of the brain. We evaluated the effects of that program on wait times and patient satisfaction.

Methods Patients with a suspicion of lung cancer on chest ct imaging referred during 3 time periods were reviewed: 1 year before launch of the Navigation Day, 1 year post-launch, and 2 years post-launch. Patients were further stratified according to concordance of their test date with a Navigation Day date. Mean wait times for pet/ct, pfts, and mri brain were calculated for each group. Patient satisfaction was measured using a standardized provincial survey. The Student t-test and analysis of variance were used to assess for significance.

Results After implementation, mean wait times in the first year improved to 9.2 days from 15.5 days for pet/ct (p < 0.0001), to 9.6 days from 15.7 days for pfts (p < 0.0001), and to 10.2 days from 16.0 days for mri brain (p < 0.0001). Patients who used a dedicated test slot experienced the shortest wait times, at 5.8 days for pet/ct, 5.8 days for pfts, and 6.3 days for mri brain (p < 0.0001). Those improvements were sustained at 2 years post-launch. Patient satisfaction in the categories of assistance, emotional support, and clarity remained high post-launch.

Conclusions Navigation Day significantly improved the timeliness of diagnostic testing services in patients with suspected lung cancer.


Keywords


Lung cancer; wait times; diagnostic delay; diagnostic testing; diagnostic assessment programs; clinical pathways; nurse navigators

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DOI: http://dx.doi.org/10.3747/co.26.4927






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ISSN: 1198-0052 (Print) ISSN: 1718-7729 (Online)